Due to the nature of the products and for your health and safety, items purchased from Racy.com are not eligible for return. All sales are final. The only exception to this is if, upon receipt of your package, you refuse or ship the package back to us with the shipping packaging unopened and with the original packing tape intact. Please contact us if you wish to return your unopened shipment. You will not receive a refund if the original packaging has been broken.
Please fully inspect your order immediately after delivery. Keep all packaging until you have completed your inspection. If your item is defective upon receipt, we will happily exchange your item for the same product, just give us a call at 888-GET-RACY or send us an email at firstname.lastname@example.org to make us aware of the situation.